Terms And Condition
1. ORDER ACCEPTANCE AND NEW ACCOUNTS
We will setup your account after we have received payment. After place order deposit your due to the bank/bKash according to our payment method and be confirm from our support team. It is your responsibility to ensure the email address on our client area is current or up to date at all times before payment. We will send all account information to your authenticate email which index in our system that’s why be careful about registered email. Otherwise company will not be taken any responsibility for not getting account information to email.
When you order to our any product and service, you are buying a pre-paid service. All payments will be paid advance using bank, bkash, rocket and 2checkout. Renewal notices will sent some times via email from 45 days before the renewal date. If you are unable to renew the service to last renew date, your hosting and domain will be suspended and we are not responsible for any data loss. For web hosting plans we will setup your account without any paying. Clients are encouraged to pay by bKash as it is the easiest way to handle payment at this time in Bangladesh.
Our hosting packages carry a 30 day money-back guarantee! If you are dissatisfied for any reason at all then just let us know proper reason for your dissatisfied, we’ll issue a full hosting refund!
Please note that vps server, dedicated server, and domain costs are not refundable.
All services provided by Hosting Bangladesh may only be used for lawful purposes. The laws of the Bangladesh Cyber Act 2006 and any further amended laws apply. The customer agrees to ensure and hold harmless Hosting Bangladesh from any claims resulting from the use of our services. Use of our services to violate upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books,photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. Any account found to be in repeated violation of copyright laws will be suspended and/or terminated from our hosting.If you believe that your copyright or trademark is being violate upon, please email email@example.com with the information required. If the request is of a licensing
issue, we may require further documentation. Using a shared account as a backup/storage device is not permitted, with the exception of one cPanel backup of the same account. Please do not take backups of your backups.
Examples of unacceptable material on all Shared and Reseller servers include:
** We do not allow websites with any adult content, pornographic or sexually-explicit images of children or any pictures/video which are obtained illegally to host on our servers.
**Image Hosting Scripts (similar to Photobucket or Tinypic)
**Mail Bombers/Spam Scripts
**Banner-Ad services (commercial banner ad rotation)
**File Dump/Mirror Scripts (similar to rapidshare)
**Commercial Audio Streaming (more than one or two streams)
**High-Yield Interest Programs (HYIP) or Related Sites
**Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi,MLM/Pyramid Scheme)
**Sale of any controlled substance without prior proof of appropriate permit(s)
**Prime Banks Programs
**Hateful/Racist/Harassment oriented sites
**Hacker focused sites/archives/programs
**Sites promoting illegal activities
**Forums and/or websites that distribute or link to warez/pirated/illegal content
**Bank Debentures/Bank Debenture Trading Programs
**Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
**Broadcast or Streaming of Live Sporting Events (UFC, NASCAR, FIFA, NFL, MLB, NBA,
WWE, WWF, etc.
5. ZERO TOLERANCE SPAM POLICY
We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam.Safe lists and purchased lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.
6. SERVER ABUSE
You agree and understand that any attempts to undermine or cause harm to any of our servers is strictly prohibited and that we take no responsibility for the use of our clients’ accounts. If you abuse the resources we provide in any way, we reserve the unqualified right to immediately deactivate your Account without refund.
If your account exceeds the bandwidth limit, You will get notification. If you do not wish to upgrade your Account and continue to exceed the limit, the Account shall be suspended until you demonstrate upgrade your account. If you don not interest to upgrade the account will be reactivated in the following month.
Hosting Bangladesh will use reasonable efforts to protect and backup data for clients on a regular basis, however, Hosting Bangladesh does not guarantee the existence, accuracy, or regularity of its backup services and, therefore, you are solely responsible for making back-up files in connection with your use of the Services.
9. UPTIME GURANTEE
If your shared hosting account downtime is not within the 99.9% uptime, you may request for credit on your account based on our Service Level Agreement. Uptime of the server is defined as the reported hardware and network availability, not uptime from individual service which is independent of the actual uptime of the server. Third party monitoring services reports may not be used for justification due to unreliable monitor's network capacity/transit availability. To requests credit, please open a support ticket to report your claim with justification based on our term and condition. Credit approval is at the discretion of Hosting Bangladesh.
10. SCHEDULED MAINTENANCE AND DOWNTIME
The Service Uptime Guarantee does not apply to service interruptions caused by periodic scheduled maintenance or repairs. Before scheduled maintenance and downtime we inform you time to time.
Hosting Bangladesh shall not be responsible for any damages your business may suffer. Hosting Bangladesh makes no warranties of any kind, expressed or implied for services we provide.Hosting Bangladesh disclaims any warranty or merchantability or fitness for a particular purpose.This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by Hosting Bangladesh and its employees.
Hosting Bangladesh reserves the right to add, delete, or modify any provision of this policy at any time without notice.